Members who use Non-Insured Health Benefits (NIHB) are advised that our offices will be closed from Thursday, December 18, 2025, and will reopen on Monday, January 5, 2026.

New pre-approval requests for medical transportation will not be processed during this time. To ensure your medical travel is approved, submit your requests and all supporting documentation by Wednesday, December 10, 2025. Pre-approvals will be arranged for appointments scheduled up to Friday, January 9, 2026. To arrange this, please call 709-634-3386 or email mtpreapprovals@qalipu.ca with the required information and documentation.

The NIHB Medical Transportation Program is not an emergency service and cannot provide same-day or urgent travel arrangements.

Pre-approvals and reimbursements are for scheduled medical care only. Eligible expenses can be reimbursed by completing a reimbursement form: https://qalipu.ca/qalipu/wp-content/uploads/2016/10/Vendor-Request-for-EFT-Direct-Deposit.pdf

Completed forms can be emailed to mtreimbursement@qalipu.ca or dropped off at a Qalipu office upon reopening on January 5, 2026. Faxed forms are not accepted.

For questions, contact the Manager of Non-Insured Health Benefits at 709-634-3144 or mmuise@qalipu.ca.