NIHB Support Update

Jan 2026 Support Update

The NIHB Navigator supports members by helping them understand and access their NIHB benefits, including assistance with coverage questions and advocacy.

For assistance, please contact:

  • NIHB Manager: Melissa Muise
    • Email: mmuise@qalipu.ca
    • Phone: 709-634-3144
  • Medical Transportation
    • Email: mtpreapprovals@qalipu.ca
    • Phone: 709-634-3386
  • Mental Health Counselling
    • Mental Wellness Navigator: Susan Bryan
      • Email: sbryan@qalipu.ca
      • Phone: 709-679-2238
  • NIHB Atlantic Office: 1-800-565-3294
    • Vision Care: Coverage for eye exams and corrective eyewear
    • Medical Supplies & Equipment (MS&E): Requests for mobility aids, hearing aids, and other necessary medical equipment
  • Pharmacy (Drug Exception Centre): 1-800-580-0950
  • Dental (Dental Predetermination Centre): 1-855-618-6291