Members who avail of Non-Insured Health Benefits (NIHB) are advised that our offices will be closed for Christmas holidays starting at 4 p.m. on Friday, December 20th and reopen at 9 a.m. on January 6th.

During this office closure time, new pre-approval requests for medical transportation will not be completed. If members wish to have pre-approval bookings for appointments that are scheduled during the holidays until January 13th, it is required that your pre-approval request and all supporting documentation are received prior to 4 pm on December 13th.

Please note that the NIHB medical transportation program is not an emergency service and eligible expenses can be reimbursed by completing a claim form and returning it along with supporting documentation. If you have any questions, please contact the Manager of Non-Insured Health Benefits at 709-634-3144 or email mmuise@qalipu.ca.

NIHB pre-approvals can be emailed to mtpreapprovals@qalipu.ca or call 709-634-3386