Category for all Health Posts

NIHB Claim

NIHB Claims Reminder: Submit Regularly

The Health and Wellness Department would like to remind members that NIHB (Non-Insured Health Benefits) claims should be submitted on a regular basis.

Submitting claims more frequently helps ensure faster processing and more accurate record keeping. Members are encouraged to submit claims based on their appointment schedule, such as after each appointment, weekly, once per month, or once every two months depending on how often you receive care.

How to Submit
Completed NIHB claims, forms, and supporting documentation can be emailed to: mtreimbursement@qalipu.ca

Claims may also be dropped off to these office locations:
• 3 Church Street, Corner Brook, NL
• 43 Main Street, Stephenville, NL
• 28 Hardy Avenue, Grand Falls-Windsor, NL

Please note: Faxed forms are not accepted.

Forms & Direct Deposit
Please ensure all receipts and supporting documentation are included with your claim submission to avoid processing delays.

Medical Transportation Reimbursement Form
This form must be completed with all receipts and supporting documentation to process your reimbursement request.
Medical Transportation Reimbursement Form

Direct Deposit (EFT) Enrollment
To receive reimbursements directly into your bank account, members are encouraged to enroll in Electronic Funds Transfer (EFT). This is the fastest and most secure method for receiving reimbursement payments.

Please ensure a void cheque is included.
NIHB EFT Form

Questions or Additional Support
If you have any questions or require additional support, please contact the Manager of NIHB, Melissa Muise, by telephone at 709-634-3144 or by email at mmuise@qalipu.ca.

Jan 2026 Support Update

NIHB Support Update

The NIHB Navigator supports members by helping them understand and access their NIHB benefits, including assistance with coverage questions and advocacy.

For assistance, please contact:

  • NIHB Manager: Melissa Muise
    • Email: mmuise@qalipu.ca
    • Phone: 709-634-3144
  • Medical Transportation
    • Email: mtpreapprovals@qalipu.ca
    • Phone: 709-634-3386
  • Mental Health Counselling
    • Mental Wellness Navigator: Susan Bryan
      • Email: sbryan@qalipu.ca
      • Phone: 709-679-2238
  • NIHB Atlantic Office: 1-800-565-3294
    • Vision Care: Coverage for eye exams and corrective eyewear
    • Medical Supplies & Equipment (MS&E): Requests for mobility aids, hearing aids, and other necessary medical equipment
  • Pharmacy (Drug Exception Centre): 1-800-580-0950
  • Dental (Dental Predetermination Centre): 1-855-618-6291
pre-approvals 2025 (1)

NIHB Services During Christmas Holidays

Members who use Non-Insured Health Benefits (NIHB) are advised that our offices will be closed from Thursday, December 18, 2025, and will reopen on Monday, January 5, 2026.

New pre-approval requests for medical transportation will not be processed during this time. To ensure your medical travel is approved, submit your requests and all supporting documentation by Wednesday, December 10, 2025. Pre-approvals will be arranged for appointments scheduled up to Friday, January 9, 2026. To arrange this, please call 709-634-3386 or email mtpreapprovals@qalipu.ca with the required information and documentation.

The NIHB Medical Transportation Program is not an emergency service and cannot provide same-day or urgent travel arrangements.

Pre-approvals and reimbursements are for scheduled medical care only. Eligible expenses can be reimbursed by completing a reimbursement form: https://qalipu.ca/qalipu/wp-content/uploads/2016/10/Vendor-Request-for-EFT-Direct-Deposit.pdf

Completed forms can be emailed to mtreimbursement@qalipu.ca or dropped off at a Qalipu office upon reopening on January 5, 2026. Faxed forms are not accepted.

For questions, contact the Manager of Non-Insured Health Benefits at 709-634-3144 or mmuise@qalipu.ca.

Med Transportation

Notice: Medical Transportation Reimbursements

Due to the Canada Post strike, mailed cheques for medical transportation reimbursements will not be delivered.

For faster and more efficient reimbursements, funds can be deposited directly into a client’s bank account using Electronic Funds Transfer (EFT).

To enroll in EFT, please complete the Direct Deposit form available here:
https://qalipu.ca/qalipu/wp-content/uploads/2011/07/NEW-NIHB-EFT-Form-MEMBERS-NOV-2021.pdf

Once completed, email the form along with a void cheque to:
📧 mtreimbursement@qalipu.ca

f you are unable to enroll in EFT and need to request a printed cheque, please contact the NIHB Manager, Melissa Muise:
📞 709-634-3144
📧 mmuise@qalipu.ca

Using EFT ensures faster, more secure, and more reliable payments during the mail service disruption.

Aging in Place

Qalipu First Nation Announces Financial Assistance for Accessibility Home Modifications (Deadline extended until September 19th)

Qalipu First Nation Housing Division is pleased to announce the launch of the “Aging in Place”: Accessibility Home Modification Program.

This program will provide financial assistance to members up to a maximum of $5,000.00 to support housing retrofits and modifications to improve accessibility, functionality, and sustainability, ensuring a safe living environment for those who have mobility challenges.

The program is open to Qalipu First Nation members living in Atlantic Canada. Applications will be accepted from August 5 to September 19, 2025. It is strongly recommended that applicants and/or co-applicants review the application thoroughly to ensure that all necessary documents are included. Incomplete applications may not be reviewed or processed.

To be eligible, applicants must have a combined annual household net income below $88,674.00.

Once the application submission window has closed on September 19, 2025, all applications will be reviewed and due to limited funding, only successful applicants will be notified.

Applications can be found here: Accessibility Home Modification Program Application

If you have any questions or require assistance completing your application, please get in touch with Jason Park, Housing Program Officer, at (709) 634-0411 or email: jpark@qalipu.ca

 

Aging in Place Accessibility Home Modification Program

Important Notice

Important Notice: Home Energy Efficiency Initiative

To better support the application process for the Home Energy Efficiency Initiative, members are no longer required to submit contractor quote(s) with their application.

The application submission window will remain open until July 31, 2025.Once the window has closed, all applications will be reviewed.

Please note that due to limited funding, only successful applicants will be notified, no later than August 29, 2025.

We appreciate your understanding and continued interest in this important initiative.

Application Annoucement

Coming Soon

Qalipu First Nation Announces Home Energy Efficiency Initiative

Qalipu First Nation (QFN) Housing Division is excited to announce the launch of the “Home Energy Efficiency Initiative” on June 24, 2025.

This program will provide financial assistance to existing homeowners for the purchase and installation of heat pumps, aiming to lower home heating costs and reduce overall greenhouse gas emissions. While funding is limited, data collected throughout this initiative will be carefully analyzed to evaluate the need for similar programs in the future.

This initiative will focus on members requesting a reduction in their reliance on oil and wood as their main home heating sources.

Applicants MUST submit all required documentation by July 31, 2025.

It is strongly recommended that applicants and/or co-applicants review the application thoroughly to ensure that all necessary documents are included. Incomplete applications may not be reviewed or processed.

To be eligible for funding, the applicant must meet the following criteria:

  • Applicant must be a registered member of Qalipu First Nation
  • Applicant and/or Co-Applicant must be a current resident of Newfoundland and Labrador and live in the home requesting assistance.
  • The home must currently use either wood or oil as a heating source.
  • Applicant MUST not have previously received support under NRCan, Greener Homes Grant, or TakeChargeNL for heat pump installation.
  • Combined household income must not exceed:

 

Number of Persons in the household Combined Income Eligibility
1 person $51,000 or less
2 persons $88,674 or less
3 persons $120,966 or less
4 persons $148,474 or less
5+ persons $154,454 or less

 

Once the application submission window has closed on July 31, 2025, all applications will be reviewed, and due to limited funding, only successful applicants will be notified no later than Aug 29, 2025.

 

If you have any questions or need help with your application, please email housingproject@qalipu.ca.

You can also contact:

  • Paul Brake, Housing Project Facilitator, at 709-634-5472
  • Corey LeCoure, Housing Program Officer, at 709-634-5042

Please note, due to the anticipated volume of applications, not all applicants will receive funding, and only those selected will be contacted.

ECCC Official Lauch Poster

medical travel accomodation info

Medical Travel Accommodation Information

Need a Hotel for Your Medical Appointment?

If you have a medical appointment scheduled in St. John’s this summer, we kindly encourage you to submit your supporting documentation for hotel pre-approval as early as possible. This helps us do our very best to secure your accommodations ahead of time.

What to Know:
St. John’s will be a busy place this summer, with many events and activities taking place—including the 2025 Canada Summer Games. While we are here to support all members in need of travel assistance, early submissions will help us better meet your needs during this high-demand period.

Already Paid for a Hotel?
You may be eligible for reimbursement. To claim hotel expenses, please complete the NIHB Medical Transportation Reimbursement Form and include a detailed hotel receipt.

Click here for the NIHB Medical Transportation Client Reimbursement Form

Reimbursement Rates:

  • Up to $135 per night for hotel accommodations
  • $13.50 per night for private accommodations

Please send completed forms and receipts to: mtreimbursement@qalipu.ca

EFT Form

Notice: Medical Transportation Reimbursements by EFT

Due to the ongoing Canada Post strike, cheques for medical transportation reimbursements are not being sent to clients in the mail. For faster and more efficient reimbursements, funds can be deposited into a client’s bank account using EFT.

To start this process, please fill out the Direct Deposit form found here: https://qalipu.ca/qalipu/wp-content/uploads/2011/07/NEW-NIHB-EFT-Form-MEMBERS-NOV-2021.pdf.

The form and copy of a void cheque can be emailed to mtreimbursement@qalipu.ca.

E-mail services (1)

Notice – Medical Transportation Reimbursement Forms

Did you know that NIHB Medical Transportation Reimbursement Forms can now be sent by email – mtreimbursement@qalipu.ca.

The forms can also be dropped off at Qalipu First Nation office locations listed below:

  • 3 Church Street, Corner Brook, NL
  • 43 Main Street, Stephenville, NL
  • 28 Hardy Avenue, Grand Falls-Windsor, NL
  • 45 Spruce Avenue, Glenwood, NL

Reimbursement Form can be found here: https://qalipu.ca/qalipu/wp-content/uploads/2016/01/MT-20-Transportation-Reimbursement-Form.pdf

If you have any questions, please contact the Manager of NIHB, Melissa Muise by telephone: 709-634-3144 or by email: mmuise@qalipu.ca.